Documentation Archive
Documentation Categories: FAQ & Troubleshooting
Other Categories:
Pre-sales FAQ, Tickera, Bridge for WooCommerce, Add-ons, Check-in Apps, Themes, SolutionsFAQ & Troubleshooting Documentation
Documentation / FAQ & Troubleshooting
- 1. Troubleshooting
- Download URL not clickable in the email content
- Tickera integration with AffiliateWP add-on is not working
- Error – Wrong Ticket Code
- How to enable attendee fields
- Custom forms are not showing up on the checkout
- Can’t upload .zip file containing plugin to my website
- Letters not displaying or look corrupted on the ticket template
- Shortcodes are not loading content
- Event tickets not displaying
- I’m getting some warnings and notices all over my website. What’s wrong?
- “License key is not valid” error
- I am unable to download Check-in app for Android (this app is not compatible with your device). What should I do?
- Number of sold tickets does not match the number in the Check-in app
- Tickera sessions not deleted automatically after finished order
- Stripe Error
- Check-in Apps Login Error
- 413 Request Entity Too Large
- Error on Payment Page
- Missing Licence Key Field
- Missing Ticket Types and Discount Codes menu items and different options in Settings menu
- Can’t Install/Re-install Tickera Pages
- Missing Payment Gateways and Option to Add New Ticket Template
- Error when trying to download tickets
- Menu disappears when Tickera is activated
- Order Status is Received after successful payment
- 2. FAQ
- How to assign multiple ticket types to the same seat?
- Set available date and time for ticket check-in
- How can I print ticket from the back end?
- Barcode Not Showing In Ticket Template
- Can I duplicate seating chart?
- Can I have more than one buyer form
- Creating Multiple Prices Per Ticket Type
- How can I use custom templates for single event page and event archive page?
- Set Reserved Seats In Seating Chart
- How can I set up different fee based on the payment gateway customer used?
- How can my customers access all of their previous orders?
- How can I add additional fields to checkout form?
- How to add Event Creator Role
- How to create odd/even numbers for seats in Seating Charts automatically?
- How to limit the number of available check-ins?
- How to create a free event?
- Create tickets manually
- Does Tickera support recurring events?
- How can I set limit of the available tickets on per event basis?
- Emails Are Not Being Delivered or Ending up in Spam
- Importing Seating Charts from the staging site
- How can I order events displayed on the event archive page?
- Can I have different fee based on which payment gateway customer selects on the checkout?
- How can I use ticket fees when running Tickera via Bridge for WooCommerce?
- I am using multilingual website and all the content is translated except Tickera
- Can I use payment gateways supported by WooCommerce?
- Creating and Managing Events and Tickets on the Front End
- How to translate Tickera plugin?
- Barcode vs. QR Code – Which One Should I Use?
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