FAQ & Troubleshooting
Stripe Error

If you get  {"error":{"message":"No application matches the supplied client identifier"}} error while you are trying to process via Stripe Payment Gateway that means you are using Stripe Connect add-on on single site. Stripe Connect add-on can be used only on WP Multiste. Stripe Connect allows you to charge transaction fees/commission for each subsite in your WordPress multisite network.

In case you want to use Stripe payment gateway on your single site, you just have to deactivate Stripe Connect add-on since regular Stripe Payment Gateway is already integrated into Tickera.

Here you can find the instruction on how to set up Stripe Payment Gateway.


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