The order status is Processing. Will the order ever hit “Completed” status?
A clear explanation of why a WooCommerce order might stay stuck on “Processing” status indefinitely instead of reaching “Completed” — and what (if anything) you need to do about it. Short answer: for virtual ticket products, “Processing” is essentially the final state — WooCommerce only auto-marks orders “Completed” when there are physical products to ship. Tickera generates tickets the moment status hits “Processing,” so the ticket is already delivered; you don’t need to manually flip to Completed.
WooCommerce’s order status “Processing” actually means that it is completed but is intended for physical goods so that once the items are sent to the customer you can change order status to Completed. Tickera however, treats both statuses the same and yields the same result. Now, if you would still like to have your order status Completed instead of Processing for whatever reason, you can edit your products (ticket types) and check Virtual and Downloadable checkboxes within Product Data. That way, WooCommerce won’t wait for you to change the order status but will change it as soon as the payment has been successfully completed.
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