Can’t Install/Re-install Tickera Pages
you installed Tickera and the auto-created pages (Cart, Payment, Order details, Process payment, IPN, Order confirmation) didn’t appear — or they were accidentally deleted and Tickera won’t re-create them. These pages are how standalone Tickera handles the entire checkout flow, so missing them means checkout is broken.
First: make sure they’re really gone
Tickera won’t re-create a page that already exists, even in Trash. So if your “deleted” Tickera pages are sitting in Trash, the re-install button does nothing.
- WordPress admin → Pages → Trash.
- Find any pages with Tickera shortcodes (cart, order_details, payment, etc.).
- Click Delete Permanently on each.
- Go back to Tickera → Settings → General and click the re-install pages button.
That usually does it.
If re-install still doesn’t work
Create the pages manually. Each needs a specific shortcode in the body so Tickera knows which is which. WordPress admin → Pages → Add New, paste the shortcode, publish:
| Page | Shortcode | Purpose |
|---|---|---|
| Cart | [tc_cart] |
Where buyers review and modify their selection |
| Order Details | [tc_order_details] |
Post-checkout order summary, ticket downloads |
| Payment | [tc_payment] |
Where gateways render their checkout UI |
| Order Confirmation | [tc_order_confirmation] |
Thank-you page after successful payment |
| IPN | [tc_ipn] |
Gateway callbacks land here (PayPal IPN, etc.) |
| Process Payment | [tc_process_payment] |
Intermediate step for some gateways |
Connect the pages to Tickera settings
After creating the pages, go to Tickera → Settings → General and verify each page is selected in the corresponding dropdown. The dropdown lists every page on your site — pick the one you just created for each role.
If you’re using Bridge for WooCommerce
In Bridge mode, WooCommerce owns checkout, so most of these pages are irrelevant — WooCommerce uses its own Cart, Checkout, and Order received pages. Only the Order Details and Order Confirmation may be needed for Tickera-specific post-purchase flows. See Bridge for WooCommerce for the Bridge-mode page model.
Why does this happen?
Most often: a previous admin deleted them, or a theme/builder plugin’s “site reset” feature wiped them. Less often: the initial Tickera install ran out of memory partway through and didn’t finish creating them. Either way, the manual re-create above always works.
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