Am I really paying nothing per ticket?
Yes — on every plan. Tickera never sits in the payment flow. Your buyer pays your Stripe / PayPal / chosen gateway account directly. The license fee is your only cost to us. Your gateway’s standard processing fee (~2.9% + $0.30 on most card processors) still applies — but it goes to the gateway, not to us.
What happens after year one on Standard or Bundle?
Your plugin keeps working — we never disable software you’ve paid for. The year-one price includes a $50 activation fee that doesn’t recur, so renewals are $50 less: Standard renews at $99/yr, Bundle renews at $149/yr. If you skip renewal, the plugin just stays at its current version, still selling tickets, still scanning at the door.
Why is Lifetime so cheap compared to annual?
It’s not cheap — it’s the better deal for anyone running more than a couple of events. The math: $399 once equals roughly 2 years of Bundle. If you’re selling tickets past 2 years, Lifetime is the only sensible choice. We’ve been selling Tickera since 2012, and Lifetime customers from those early years are still on the same license. We’d rather have you stay than churn.
Can I use one license on multiple sites?
Yes — all plans support unlimited sites. Agencies often buy Lifetime once and use it across every client site they build. Lifetime also includes the Checkinera iOS + Android source code so you can re-brand the scanner apps under your own developer accounts.
What’s actually in the 25 add-ons?
The headline ones: Seating Charts (reserved seating with visual chart), Bridge for WooCommerce (sell through your existing WC store), Custom Forms (per-attendee data), Bulk Discount Codes, Speakers (for conferences). The rest cover gateways (Mollie, Stripe Connect), CRM & marketing (Mailchimp, Sendloop, AffiliateWP, Twilio SMS, Slack), data (CSV Export, Customer Connect), and event-flow extras (Event Calendar, Serial Ticket Codes, Terms & Conditions, Check-in Notifications, Check-in App Translation, Pushover, Role Based Prices, Custom Ticket Template Fonts, reCAPTCHA, Events Listing). See the full list →
How does the 7-day money-back guarantee work?
Send us a message within 7 days of purchase. We refund. No questions, no support runaround, no “let us try to fix it first” pressure. This applies to every plan, including Lifetime.
Do you offer enterprise pricing or custom plans?
Lifetime is what most enterprise customers end up on — it’s the cleanest license for IT teams, includes Checkinera iOS + Android source code, and never renews. If you need a multi-seat staff license, custom SLA, or procurement docs, get in touch.
What payment methods do you accept for the license?
Stripe and PayPal at checkout. We accept all major credit cards through Stripe. For Lifetime tier, we can also do bank wire transfer for enterprise procurement — just email us.