Pre-sales FAQ
- Where is my event and customer data stored? Do you have access to it? When you sell tickets through Tickera, every event you create, every order that comes in, every attendee that registers, and every check-in…
- Is pricing in USD? Yes — every product we sell is priced and charged in US Dollars (USD). That applies to every Tickera plan, every add-on,…
- How do I force customers to use the seating chart and buy tickets with seats? When you use the Seating Charts add-on, every ticket sold must be tied to a specific seat — that's the whole point…
- Does you system work with Woocommerce multivendor system? Tickera does not integrate with WooCommerce multivendor plugins — Dokan, WC Vendors, WCFM, YITH Multi-Vendor, MultiVendorX or similar. Those tools are built…
- Can I include QR and Barcode on the ticket? Yes — Tickera generates both a unique QR code and a unique barcode for every single ticket, based on each ticket's own…
- Event Email Reminders Tickera doesn't include a built-in scheduler for sending reminder emails to people who bought tickets — and that's intentional. Reminder emails (3…
- Does Tickera require WooCommerce? Short answer: No. Tickera does not require WooCommerce. It's a full ticketing plugin on its own — events, ticket types, attendees, check-in,…
- Does Tickera takes a percentage of sales or charge customers an additional fee? No. Tickera takes 0% of your ticket sales — no percentage, no per-ticket fee, no transaction surcharge, no "service fee" tacked onto…
- Is the currency of my country supported? Almost certainly yes — Tickera ships with the complete list of world currencies built in, so the question isn't whether Tickera supports…
- Membership, License usage and Upgrade A single Tickera license covers everything you need to know about installation, upgrades, renewals and what each plan tier includes. Here are…
- I want to know how Tickera works Tickera is a self-hosted event ticketing system that lives entirely on your own WordPress site. There's no SaaS dashboard, no third-party platform,…
- Does Tickera work only with WordPress? Yes — Tickera is a WordPress plugin, so it only runs on WordPress sites. If your website is built with WordPress (self-hosted,…
- Which theme should I use with Tickera? Tickera works with any well-coded WordPress theme. It doesn't require a specific theme, a specific framework, or a "Tickera-compatible" badge anywhere —…
- Where can I see Tickera demos? There are three different ways to "see Tickera before buying" depending on what you want to evaluate: a public demo storefront if…
- I want to make a ticket selling platform and allow customers to create their events and sell tickets Yes — you can absolutely build a multi-organizer ticket-selling platform on WordPress + Tickera, where each organizer manages their own events, sells…
- I want to sell tickets with seat reservations Yes — Tickera handles seat reservations through the Seating Charts add-on, which lets you build an interactive floor plan of your venue…
- What Happens When My License Expires? An expired Tickera license does not break your live ticket-selling operation. Existing events keep selling, customers keep buying, ticket PDFs keep being…
- Does your system use QR code for the checking-in attendees? Yes — Tickera uses QR codes (and barcodes) for check-in. Every ticket generated by Tickera carries a unique scannable code. On event…
- Can I Create Waitlist For The Event? Tickera's core plugin doesn't include a waitlist feature on its own, but you have two solid paths to running a waitlist: use…