Create orders from imported CSV

Create orders from imported CSV

If you already have a list of attendees or orders stored in a CSV file, you can bring that data into Tickera using this custom importer add-on. It’s a convenient way to migrate existing records, especially when switching from another system to Tickera. Just keep in mind that the importer has a few limitations, which is why it’s offered as a custom solution rather than an official add-on.

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Limitations

This importer only works when Tickera is running as a standalone system. If your setup uses WooCommerce via Bridge for WooCommerce, you’ll need to temporarily deactivate the Bridge add-on before importing. Once the import is complete, you can turn the Bridge for WooCommerce back on. Tickets imported this way will work for check-in, but they won’t create corresponding WooCommerce orders, so keep that in mind if you rely on WooCommerce for accounting or reporting.

Usage

The importer expects a very specific CSV structure. Your file must contain four columns in the following order:

First name, Last name, Order ID, E-mail address

Every row must have values for all four fields. If any of the fields are empty, the importer may fail. The first row is treated as a header and won’t be imported.

To make things easier, the add-on provides a ready-made template file that you can download directly from Tickera Settings -> Import CSV. This ensures that the column order is correct before you start filling it in. Once you download the template, simply enter your data, save the file, choose the correct ticket type from the dropdown, upload the CSV, and click Import Data.

Advice

If you plan on importing several hundred or more entries, consider splitting the data into smaller batches. Large CSV files can trigger timeouts, especially on shared hosting or slower servers. Working in smaller chunks makes the process smoother and reduces the chance of interruptions.

After a successful import, all new tickets become immediately available for check-in just like any other Tickera-generated ticket.