Membership, License usage and Upgrade

Can I use the Tickera with only one license on different websites?

Yes you can. Once you purchase any of Tickera licenses, you can use it on any number of websites using the same license key. There are no limitations.

 

Can I upgrade my membership from Standard to Bundle or Bundle to Lifetime

Yes you can. You'll just need to pay a difference between two packages via PayPal (paypal@tickera.com) and we'll upgrade your account manually.

 

Can I upgrade from Free version to any of the paid licenses?

If you have used free version of Tickera but at some point you figured out that you want to start using premium version of Tickera for extended functionality, you can purchase any of the licenses you see fit. Once you have purchased any of the premium licenses, you should log in to your Tickera account and download the premium version of the plugin and (optionally) add-ons that you intend on using. Next, you should deactivate and remove free version of Tickera from your website and then install the premium one. And this step is very important since if you install premium version along the free one, you won't be able to access any of the premium features as the free version will stand in the way. Of course, all the events, ticket types, orders or anything else that you have made using free version will be exactly where you left it as Tickera stores all of its data to the database and therefore the data is not affected by uninstalling and reinstalling of the plugin in any way.

 

Do I need to renew my membership?

No. If you purchase Standard or Bundle package, your membership is valid for one year from the purchase date while if you purchase Lifetime package, your license will have life-long validity. However, for continual access to downloads and/or updates, our premium support and the ability to use Check-in apps you will need active membership. Still, you can use the Tickera plugin and/or add-ons forever even when your license expires but you won't be able to receive further updates, premium support nor to use Check-in apps.

 

Do I get upgrades for the plugin, apps and add-ons?

Absolutely! Free updates are available for all clients with a valid membership.

 

Do I get access to add-ons?

All add-ons are available for FREE for all members with a valid Bundle or Lifetime membership plan. Also, add-ons can be purchased separately and used with Standard and Free versions of Tickera.

 

Do you offer support if I need help?

Of course! Our awesome customer support will help you with any issues you might experience with the plugin.

 

Where do I find Terms and Conditions and Refund policy?

You can find all about our terms and conditions along with the refund policy on our Terms & Conditions page.


Leave Us A Message!