Does Tickera takes a percentage of sales or charge customers an additional fee?
No. Tickera takes 0% of your ticket sales — no percentage, no per-ticket fee, no transaction surcharge, no “service fee” tacked onto your buyer’s price. The only money that ever leaves your account because of a ticket sale is what your payment gateway (Stripe, PayPal, Authorize.Net, etc.) charges to process the card. Those processor fees go directly to the processor, set by them, paid to them — Tickera doesn’t see a cent of them.
This isn’t a “low fee” or “discounted commission” pitch. It’s structural: Tickera is a plugin you install on your own WordPress site. There’s no middleman pipe for the money to flow through. When a buyer pays for a ticket, the funds settle into your Stripe/PayPal/processor account on the next payout, the same as any other charge that gateway processes for you.
How this compares to centralized ticketing platforms
Most ticketing platforms — Eventbrite, Ticketmaster, Universe, Brown Paper Tickets, TicketTailor, RegFox — make their money by taking a cut of every ticket sold. The cut is usually some combination of:
- A percentage of the ticket price (commonly 2–5%, sometimes more)
- A flat per-ticket fee (commonly $0.50–$2 per ticket)
- An additional “service fee” added to the buyer’s checkout price (passed on to the buyer but still hitting your conversion rate)
- Sometimes a flat monthly fee on top of that
For a $30 ticket sold through a typical platform, you might net somewhere around $26–$28 after the platform’s slice. Sell 10,000 tickets at $30 over a year, and you’ve handed over $20,000–$40,000 to the platform.
Tickera doesn’t do any of that. Your $30 ticket nets $30 minus the processor fee (~2.9% + $0.30 with standard Stripe pricing, the same fee you’d pay them anyway for any other product you sold). The difference goes into your account, not ours.
What you pay Tickera, and when
You pay Tickera once, for the plugin license:
- Standard or Bundle licenses — annual subscription, fixed price (see pricing). Includes updates, support, and (for Bundle) all add-ons.
- Lifetime license — one-time payment, no renewals ever. Includes all add-ons including the Checkinera check-in apps.
That’s it. The plan price is the plan price. No usage-based fees, no per-ticket charges, no “we’ll just take a small percentage to keep the lights on.” Sell 100 tickets or 100,000 tickets in a year — the license cost is the same.
What payment processors charge (so you can budget)
Tickera doesn’t set or control processor fees, but for planning, here are typical rates as of writing (always check the processor directly for current numbers):
- Stripe — roughly 2.9% + $0.30 per transaction in the US; rates vary by country.
- PayPal — roughly 2.99% + a fixed fee for standard processing, slightly different for PayPal Checkout vs. business payments.
- Authorize.Net — monthly fee + per-transaction fee, varies by merchant account.
- Mollie, Razorpay, Braintree, Square, others — vary by country and account type.
For exact numbers, contact the processor before launching — fees vary by country, business type, monthly volume, and account negotiation. The official Stripe pricing page (stripe.com/pricing) and PayPal pricing page (paypal.com merchant fees) are good starting points.
What about buyer-facing fees?
Whether to pass any processor fee on to the buyer (typical: a small “ticket fee” added at checkout) is entirely your call — you configure it yourself in Tickera or your payment setup. Most organizers either absorb the fee or add a small fixed amount per ticket. We don’t add anything ourselves and never will.
Why this is the whole point
For organizers running events at scale, “self-hosted, 0% commission” usually pays back the entire license cost in the first 50–100 tickets sold. Everything beyond that is pure margin you’d otherwise have given to a platform. Compare Tickera to platforms like Eventbrite for the side-by-side numbers.
Related questions
- Where is my event and customer data stored?
- Is the currency of my country supported?
- Does Tickera require WooCommerce?
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