Is pricing in USD?
Yes — every product we sell is priced and charged in US Dollars (USD). That applies to every Tickera plan, every add-on, and every plugin we sell separately. Your local currency, your card’s billing currency, and your country of residence don’t change what you pay us — only how your bank converts that USD charge on your statement.
Why USD only?
Charging in a single currency keeps pricing predictable for everyone: a Bundle license costs the same number of dollars whether you’re in Berlin, Buenos Aires or Brisbane. We don’t quote a “local price” that secretly drifts with exchange rates, and we don’t run a multi-currency pricing matrix that has to be reconciled every quarter. The total you see on the pricing page is the total your card will be charged in USD.
How the conversion works at checkout
If your card is denominated in something other than USD (EUR, GBP, AUD, INR, anything), your bank or card network — Visa, Mastercard, your issuing bank — handles the conversion automatically when the charge clears. You don’t enter an exchange rate, and you don’t pre-convert anything. The flow is:
- You select a plan or add-on on tickera.com.
- Checkout shows the price in USD.
- Your card is charged the USD amount.
- Your bank converts that amount to your home currency at their daily rate, and that’s what appears on your statement.
Most banks apply a small foreign-transaction fee on top of the conversion — anywhere from 0% to ~3%, depending on the card. If you care about that fee, check with your card issuer; we have no control over it.
What about VAT and taxes?
Where applicable (notably for buyers inside the European Union), VAT is calculated and shown at checkout based on your billing country, and is added to the USD price. The base price is still USD; the VAT line is a percentage on top of it. You’ll see the full breakdown — net, tax, total — before you confirm the purchase.
Does this affect what currency I can charge MY customers?
No. The currency Tickera bills you in (always USD) has nothing to do with the currency you bill your own ticket buyers in. Tickera supports virtually any currency for the tickets you sell — Euro, British Pound, Brazilian Real, Indian Rupee, Japanese Yen, Mexican Peso, South African Rand, and dozens more. You configure that inside your own Tickera installation, independently of how you pay us. For the full picture see Is the currency of my country supported?
Payment methods accepted on tickera.com
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) and PayPal. Whichever you choose, the charge is denominated in USD and posted to your account in your home currency after conversion.
Refunds
Refunds (under our refund policy on the pricing page) are issued back to the original payment method, in USD. If your bank’s exchange rate has shifted since the original charge, the refunded amount in your home currency may differ slightly from what you originally paid — that delta is the FX market, not us.
Related questions
- Is the currency of my country supported? (for your buyers)
- What happens when my Tickera license expires?
- Membership, license usage and upgrade
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