If you open your Tickera account go to the Licenses area, and notice that a particular license has no license renewal option, don’t worry. This simply means the license is not yet eligible for renewal.
You can only renew the license once it is close to expiring. We’ll email you a renewal reminder with license renewal option, 30 days before expiration, followed by additional reminders 7 days, 2 days, and 1 day before the license expires if you haven’t renewed it by then. Each email includes a direct renewal link, so you can complete the process quickly.
If you run into any issues while renewing your license, feel free to contact us and we’ll be happy to help.