Where is my event and customer data stored? Do you have access to it?

Where is my event and customer data stored? Do you have access to it?

Tickera runs entirely on your own WordPress website.

All event data, ticket information, orders, attendee details and customer records are stored in your website’s own database, on your hosting environment.

We do not store your event data on external servers, and we do not have access to your customers, attendees or order information.

Because Tickera operates as a self-hosted solution, you retain full control over your data at all times. Access to that data depends solely on who has access to your website and hosting account.

This means:

• Your ticket sales and attendee information stay on your server.
• You are not required to sync data with third-party platforms.
• No external party can access your event database unless you explicitly grant them access to your site.

Tickera provides the software framework. Your website provides the environment.

That separation ensures privacy, control and long-term ownership of your audience data.