Solutions
Content management for table of purchased tickets

One of the most frequent questions we're getting from our customers is to hide some information from the table of purchased tickets and also to display some extra information.

So far, we've been providing snippets that would take care of this but we fully understand that not everybody is tech savvy and feels comfortable to do this. So, instead of having fragmented solution for showing/hiding each individual column in tickets table but also to spare you the stress of adding custom code to your functions.php file, we've created this nifty little add-on which is very simple to use and works with both Tickera as a standalone as well as when it is used alongside WooCommerce via Bridge for WooCommerce.

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When installed and activated, it will add another section to the bottom of Tickera Settings -> General tab named Tickets table content options

As you can see from the screenshot above, you have the following options:

  • Show event title - shows or hides the event title
  • Show event start date/time - becomes available is Show event title is set to Yes and displays start date/time of the event below the event title
  • Show event location - becomes available if Show event title is set to Yes and displays event location below the event title
  • Show ticket type title - shows or hides the title of the ticket type
  • Show attendee first and last name in the table - shows or hides first and last names of attendees
  • Allow customers to download tickets - shows or hides ticket download links
  • Include QR code in table of purchased tickets  - if set to Yes, another option will appear where you will be able to enter the size of the QR code (preferred size is from 100 to 200 but you can use any number at your discretion). This will display QR code of the ticket in the table of purchased tickets which comes in handy if customers purchase multiple tickets and you want them to have all of the QR codes in the body of their email so that they don't need to download all the tickets and open them one by one for check-in.

 

If you enable all of the options, the table of purchased tickets will look something like this:

 

 

Also, if you have Custom Forms add-on installed and activated another option will appear:

 

If this is set to yes and you are using custom attendee form to collect additional information about attendees, this information will be then displayed in the column labeled as Extras 

It is also important to know that these options to hide or show specific information will affect the table of purchased tickets on both the order details page as well as in the content of the email that customer will receive if it contains ORDER_DETAILS placeholder (available for client order completed emails when running Tickera as a standalone) or TICKETS_TABLE (available for client order processing and client order completed emails when Tickera is running alongside WooCommerce via Bridge for WooCommerce).

 

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