Ticket Types

Ticket Types

Now that your event is ready, it’s time for the fun part — creating your first ticket type.

But before we begin, an important note:
If you’re using the Bridge for WooCommerce add-on, you can skip this tutorial entirely and instead follow the guide Creating ticket types as WooCommerce products. That’s because when Bridge for WooCommerce is active, Tickera’s Ticket Types section isn’t used — your tickets become WooCommerce products instead.

Ticket Types area

From your WordPress dashboard, head to Tickera -> Ticket Types.

Here, you’ll see two main sections:

1. The Create New button — where you’ll make a new ticket type.

2. A table listing all existing ticket types with details such as ticket title, event, quantity, and price.

If this is your first time here, don’t worry if the table looks empty. It will fill up soon enough.

Creating a new ticket type

Click Create New and a new page will appear with a variety of options.
Most of them are self-explanatory, and if you ever hover over something and aren’t quite sure what it does, you’ll find a small tooltip next to each option ready to help.

Let’s walk through them together.

1. Ticket Type Title - Give your ticket type a name. It could be something like Standard Ticket, VIP Pass, Early Bird, Student, or anything else that makes sense for your event.
2. Ticket Description - This is an optional field where you can add extra details about what the ticket includes. For example: “Access to all sessions, networking lounges, and the opening party (excludes VIP dinner).” You can use WordPress formatting, Tickera shortcodes, and even add images or media here if you want to make it visually appealing.
3. Min. tickets per order - If you want to ensure that customers buy more than one ticket at a time, set the minimum number that can be purchased in a single order.
   Leave this blank if you don’t want to limit it.
4. Max. tickets per order - Similarly, if you’d like to limit how many tickets can be bought in one order (say, to prevent bulk resellers), set a maximum number here.
   Leave blank to allow unlimited purchases - though we wouldn’t recommend that for most cases.
5. Check-ins per ticket - Enter how many times a single ticket can be checked in. This is useful for multi-day events or passes that allow re-entry.
6. Limit check-ins on time basis - This one’s a bit special: it lets you control how those check-ins are distributed over time. For instance, if your event lasts five days and a ticket allows one check-in per day, you’d set the total number of check-ins to 5, and then configure this option to allow 1 per day. For more creative ways to use this feature, see our dedicated post on time-based check-ins.
7. Ticket Fee - Here you can add an extra fee per ticket — maybe a processing fee, service charge, or any other cost you want to pass along.
   If you don’t need it, leave it blank.
8. Ticket Fee Type - Decide whether your fee should be a fixed amount or a percentage of the base ticket price. For example, a $2 fixed fee or a 5% service fee.
9. Ticket sales availability - This option lets you define when your tickets can be sold.• Open ended – available indefinitely.
   • During selected date range – tickets are purchasable only between specific start and end dates/times.This is ideal for Early Bird or Late Registration ticket types.
10. Check-in availability - Similar to sales availability, but for check-ins. It defines when a ticket can be scanned and accepted.
    You can choose between:
    • Open ended – can be checked in anytime.
    • During selected date range – active only within a specific timeframe.
    • Within following time after order – limits check-in availability based on purchase time (e.g., valid for 48 hours after buying).
    • Within following time after first check-in – for multi-check-in passes that are valid for a fixed duration after first use.
    • When event starts – automatically activates when the event begins.
11. Allow ticket check-out - When enabled, this lets attendees “check out” as well as check in.Here’s how it works:
    When someone checks in, Tickera records it. If they scan their ticket again, the record is removed — effectively checking them out and allowing another valid check-in later. This is handy for tracking how many people are currently inside your venue using the Checkinera app.Note: If you enable ticket check-out, you can’t also set a limited number of check-ins for that ticket type.
12. Set Active and Publish - Flip this switch to Active, click Publish, and your ticket type is live and ready for purchase. You can also activate or deactivate it later directly from the ticket types table — no need to open the editor again. This comes in handy when you want to pause sales manually without deleting anything.
13. Event - Select the event this ticket type belongs to from the dropdown list of all your created events. Without selecting an event, the ticket type can’t be sold.
14. Price - Set the price for a single ticket. If you have the Role-Based Prices add-on installed, additional fields will appear so you can set different prices for different user roles (e.g., Member, Guest, or VIP).
15. Quantity - Enter the total number of tickets available for this type. If left blank, Tickera will assume there’s an unlimited quantity.
16. Ticket Template - Choose which ticket template should be used for this ticket type. You can stick with the default one or select a custom template you’ve created for this event.

Yes, it’s a long list — but every option has a purpose, and once you understand how they fit together, creating ticket types becomes second nature. Most fields are optional, so don’t feel pressured to fill everything in. Start simple: name, event, price, quantity — and grow from there.

If you get stuck, the built-in tooltips are your friends. And if you still can’t find your way, our support team will be happy to guide you through it.

Please note

If the Bridge for WooCommerce add-on is installed and activated, the Ticket Types menu in Tickera will be hidden. That’s because in that setup, your tickets are managed as WooCommerce products — complete with their own inventory, pricing, and checkout flow. So, in that case, just follow the WooCommerce version of this guide instead.