Ticket Templates

Ticket Templates

Tickera includes a powerful yet easy-to-use drag-and-drop based builder for ticket templates that allows you to design event tickets perfectly suited to your brand. Whether you want a simple ticket layout or a fully customized design with logos, barcodes, and maps, this tool gives you complete creative control.

When you first open the Ticket Templates section, you’ll see a table listing all existing templates. If you’ve just installed Tickera, you’ll find a default template included as an example. You can use this ticket template to modify it further or you can create a completely new one.

Building your ticket template

To start designing your own ticket, click Add New to open the Ticket Template Builder - this is where the real magic happens.

1. Template Title - Give your ticket template a descriptive name. This helps you easily identify it later when assigning templates to specific ticket types.
2. Ticket Elements - The Ticket Elements area displays all available components you can include on your ticket - each represented by a tile with an icon and label. To add an element, simply drag and drop it onto the layout area below. Common ticket elements include: event name, date & time, and location, ticket code, ticket type, and buyer or owner name, event logo, sponsor logos, and barcode or QR code, terms & conditions, date of purchase, and custom images
   Each element has its own settings for alignment, spacing, and text styling (font size, weight, and color). You can fine-tune these to create a professional look or match your event’s branding.
   Tip: Depending on the add-ons you have installed, additional ticket elements may appear here.
   For example, the Custom Forms add-on can add custom checkout form fields as ticket elements, and Seating Charts, Speakers, or other integrations can expand this list further.
   And that’s not all - you can find many more custom ticket template elements in our Solutions section. These elements can help you expand the functionality and appearance of your ticket templates beyond the defaults.
3. Font - Select the font used throughout your ticket. Tickera includes several default fonts, but if you need a custom one, the Custom Ticket Template Fonts add-on lets you upload and use your own fonts.
4. Ticket Size - Choose the paper format for your ticket, such as A4 (210 × 297 mm).
5. Orientation - Select Portrait or Landscape layout depending on your design preference.
6. Document Margins - Set custom top, right, and left margins to control how much white space surrounds your ticket content.
7. Ticket Background Image - Upload a background image for your ticket. This simple option opens up endless creative possibilities — from subtle branding to full designs that define your entire ticket layout. Some users even incorporate static text or shapes directly into the background image for complete control over aesthetics which we have discussed here.
8. Background placement - Choose whether the background image appears on all pages or only on the first one.
9. Save button - When you’re done arranging your elements and adjusting your settings, click Save to store your template. You can then preview how it will look as a PDF before assigning it to any ticket types. Each ticket type in Tickera can use a different template, giving you the flexibility to design unique tickets for different events, seating areas, or audience tiers.

Troubleshooting and tips

If your PDF tickets fail to generate, here are a few quick checks:

• Ensure that all images (logos, background, etc.) use relative URLs (e.g. /wp-content/uploads/...) instead of full links like https://yoursite.com/wp-content/uploads/....
• Verify that image resolution is around 150 DPI and not excessively large — large files may cause PDF generation issues.
• If you plan to use Cyrillic, install the Cyrillic Support add-on first.
• If you continue to have problems, reach out to Tickera support for assistance.

Pro tip: Before designing, check out our guide on ticket check-in best practices - ticket layout plays a key role in ensuring quick and error-free scanning at the door.