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– Variation without product name on the ticket template

Solutions · 2 min read · Updated May 21, 2026

you’re running Tickera + Bridge for WooCommerce and selling tickets as variable WooCommerce products (Annual Conference → VIP / General / Student variations). When you place the Ticket Type element on your ticket template, the PDF prints “Annual Conference (VIP)” — with the parent product name and the variation in parentheses. You’d prefer just “VIP”.

Why the default exists

For events where buyers might bundle tickets from multiple products into one order (Annual Conference + Workshop Add-on), showing both product and variation prevents confusion — “VIP” alone could mean conference VIP or workshop VIP. The default optimizes for that case.

When you don’t need it

If your buyers only ever buy from one product per event, or if the event name is clearly in the page header / on the printed ticket via the Event Description element, repeating it as a prefix to the ticket type is redundant.

The add-on

  1. Download: tickera-custom-template-element-product-name.zip
  2. WordPress admin → Plugins → Add New → Upload Plugin, install, activate.
  3. Open Tickera → Ticket Templates, edit your template.
  4. A new draggable element appears: Ticket Type (custom).
  5. Replace the default Ticket Type element with the new one.
  6. Save the template.

From the next ticket onward, the variation prints without the parent product name. “Annual Conference (VIP)” becomes simply “VIP”.

Bridge-mode only

This add-on relies on WooCommerce product variations, so it only does anything when you’re running Bridge for WooCommerce. In standalone Tickera (where ticket types don’t have parent-child relationships), the default Ticket Type element already displays only the type name — no rename needed.

If you want a different renaming pattern

For more nuanced control — e.g., “show variation only for some products, full name for others” — see change the variation name on the ticket template, which gives you a code-level hook to rewrite the display text any way you want.

Stacking with seat number

If you also use Seating Charts, the seat label is appended to the ticket-type display by default. With this add-on installed, you get clean output: “VIP (A14)” instead of “Annual Conference (VIP) (A14)”.

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