– Order date ticket template element
you want to show the order date (when the ticket was purchased) on the printed PDF ticket — useful for accounting, refund-window tracking, and for buyers who want a reference of when they bought.
The fix: a free add-on plugin
We maintain a small add-on that adds an Order Date element to the ticket template builder. Install it, drag the element onto your ticket layout, and every ticket from then on shows the order date.
- Download: custom-order-date-ticket-element.zip
- WordPress admin → Plugins → Add New → Upload Plugin, install, activate.
- Open Tickera → Ticket Templates, edit a template.
- Drag the new Order Date element onto your layout.
- Position, style, save.
From the next ticket onward, the PDF shows the order date — formatted per your WordPress site date format (Settings → General → Date Format).
What gets displayed
The date when the order was placed (not the event date, not the check-in date). For an order placed on March 21, 2026 for an event on June 1, 2026 — the printed ticket shows “Order Date: March 21, 2026”.
When it’s useful
- Refund policy enforcement. Your terms say “refunds within 30 days of purchase” — the ticket itself shows the purchase date.
- Accounting. Tickets that double as receipts for B2B buyers need the transaction date visible.
- Audit trail. Year-end reporting where the printed ticket is the canonical record.
- Group bookings. Confirming all tickets in a batch were bought together.
Related elements
You’ll probably want these alongside Order Date for a complete “transaction receipt” look on the ticket:
- Order discount element — show applied promo code.
- Ticket price + fee element — all-in price.
- Payment gateway element — show which processor was used.
Related
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