Settings

Settings

Before creating your first event, it’s a good idea to get familiar with the Settings page in Tickera. This is where you control how your ticketing system behaves, from payment and email preferences to API access and data management.

The Settings page is divided into several tabs (seven by default), and depending on the add-ons you have installed, you may see additional ones as well. Each tab focuses on a different part of your event ticketing setup.

1. General Settings - This tab covers everything related to your ticketing store and overall plugin configuration. Here you’ll find options for Tickera pages, event behavior, and various miscellaneous settings. The options available here may differ depending on whether you’re using Tickera as a standalone solution or alongside the Bridge for WooCommerce add-on.
2. Payment Gateways - This is where you configure how your customers will pay for their tickets. The available payment gateways depend on your Tickera license. If you’re using Bridge for WooCommerce, this tab will not appear, since WooCommerce handles all payment processing in that case.
3. E-mail - All email-related settings are found here. You can customize the messages sent to customers and administrators, define when they are triggered, and adjust their content to match your event’s tone and branding.
4. API Access - This section is where you manage API keys for the Checkinera apps (iOS, Android, and web). Each key connects your event data with the check-in apps, allowing for real-time ticket validation at the venue.
5. Delete info - If you ever need to completely remove Tickera data from your website’s database (including data generated by its add-ons), this is where you can safely do so. Use this option carefully.
6. Export PDF - From this tab, you can export your attendee lists to PDF format. This is handy for printing check-in sheets, creating offline backups, or sharing attendance information with your team.
7. This tab provides technical details about your WordPress environment, including your theme, plugins, PHP version, and more. If you ever contact Tickera’s support team, you’ll likely be asked to copy and send this information to help diagnose potential issues.
8. Many Tickera add-ons add their own settings tabs here. For example, if you have the following add-ons installed, you’ll see their respective configuration tabs: Seating Charts, Check-in App Translation, CSV Export, Custom Ticket Template Fonts, Mailchimp, Sendloop, Slack Notifications, Terms & Conditions, Pushover Notifications, Twilio SMS, etc. Each add-on tab appears automatically once the add-on is activated and can be configured independently.