Serial Ticket Codes

Serial Ticket Codes

The Serial Ticket Codes add-on allows you to replace Tickera’s automatically generated ticket codes with your own custom serial numbers. Instead of random alphanumeric ticket codes, you can assign predictable, formatted ticket codes using:

• A starting number
• Custom prefix and/or suffix (optional)
• Padding (fixed digit length)
• Custom replacement character for padding

This functionality applies globally, not per event or per ticket type, which means every newly generated ticket follows the same numbering sequence and formatting rules.

1. Next number of the serial tickets - represents the number which will appear on your next ticket when purchased.
2. Serial ticket code prefix - this is where you can enter the prefix for the ticket code which can be any letter, number or combination of both.
3. Serial ticket code suffix - the entry from this field will appear after a ticket code. Any letter or number is accepted.
4. Serial ticket code minimum length - defines the minimum number of characters in your ticked code.
5. Pad character/replace empty character - entry from this field will replace an empty character in your code.
   Example: if you have set the next number of the serial ticket to 1 (one) and set your serial ticket code minimum length to 5 (five), if you enter here 0 (zero) your ticket will be 00001.

In the image below, you can see the structure of the ticket code when using rules of the Serial Ticket Codes add-on.

Why this add-on matters

By default, Tickera generates ticket codes randomly. In many real-world scenarios, organizers need more control over ticket codes, such as:

• Event doors with barcode scanners that require numeric-only codes
• Accounting or reporting workflows that require consecutive numbering
• Integrating ticket codes with another system (ex: membership IDs, POS system)
• Personalized or vanity ticket codes (ex: “VIP–0001–NYC”)

The Serial Ticket Codes add-on solves this by providing full control over how ticket codes are generated and formatted.

Typical use cases

Here are some scenarios where Serial Ticket Codes make life easier:

• Accounting or compliance requirements
  Some events or venues require strictly sequential ticket numbering for auditing.
• Branding
  Companies often want branded ticket numbers like:
  FEST24-00123
• Integrating with another system
  POS systems, CRMs, and membership management systems often require fixed-length numeric IDs.
• Barcode limitations
  Some scanners or barcode standards require only numbers or require a fixed number of characters.

Since this add-on opens up a lot of possibilities for creating various ticket codes and  not every barcode type accepts every formatting type, it is advisable to test the barcode on your ticket template prior going to production. 

Summary

Serial Ticket Codes add-on gives you full control over ticket numbering:

• Custom prefix and suffix
• Padding to enforce a consistent length
• Numeric or alphanumeric formatting
• Predictable sequential ticket codes

This is especially valuable in venues with barcode scanners, integrations with external systems, and events that need structured ticket numbering.

Once installed and configured, all newly generated tickets follow your defined pattern automatically.