Mobile App

Tickera Checkin app is the key ingredient at the day of the event. It is used to scan tickets previously purchased on your Tickera-powered website. Check-in apps can be downloaded via following links iOS Android.

Important note: in order to be able to log in, you must have your Tickera license key of either Standard or Bundle package entered in Tickera Settings. 

 

iOS Simulator Screen Shot Jan 16, 2015, 09.02.24

 

Once you first start Tickera's Checkin app, regardless on which device you are using it, you will be welcomed by a screen which will require of you to enter two parameters:

1. URL of your website where Tickera is installed which has to be in the form of http://www.your-domain-name.com or https://www.your-domain-name.com. Important thing to know is that http:// or https:// prefix is MANDATORY since it may lead an app to crash if the URL is entered without it.

2. Next field will require of you to enter an API Key associated with the event you want to use the app for checkin. API key has to be previously created which is thoroughly explained here.

After you have entered the correct information, tap Sign In and if everything is correct and your smartphone has internet connection, the app will sync with the data on your Tickera powered website and you should get the Stats screen informing how many tickets are sold and how many are checked in like shown on the picture below:

iOS Simulator Screen Shot Jan 16, 2015, 09.02.58

Ticket Scanning is done by tapping the camera button on the bottom and pointing a camera of your smartphone to a QR code on the ticket. If the code on the ticket is valid, the app will respond like shown on the picture below:

iOS Simulator Screen Shot Jan 16, 2015, 09.13.36

 

Right after the confirmation that the checkin was successful, when tapped on OK, camera view will be entered again to enable you checking the next attendee.

Now, if you have difficulties checking in attendees using this method, you still doing it manually by entering the List view from the app's menu.

iOS Simulator Screen Shot Jan 16, 2015, 09.05.54

So, in this list you can manually search an attendee by his/her name name and/or order ID. When tapped on the name, you will be offered to check the attendee without scanning a ticket. However, it is advised that you use this method only if the ticket is damaged and the scanning is impossible since it will slow down checkin process tremendously.