Installing and managing Tickera plugin and add-ons

Installing and managing Tickera plugin and add-ons

Tickera can be installed like any other WordPress plugin. The installation process is slightly different depending on whether you are using the free version from the WordPress plugin repository or a premium version purchased from Tickera.com.

Below are the steps for each scenario.

Installing free version of Tickera

You can download the free version of Tickera directly from the official WordPress plugin repository. It includes the core ticketing functionality, but does not include most payment gateways or add-ons.

1. Download Tickera from the WordPress plugin repository.
2. Go to Plugins -> Add New on your WordPress site.
3. Click Upload Plugin, select the ZIP file, and activate it.

After activation, you will see a dialog asking whether you want to allow Freemius (our authorized reseller and licensing partner) to collect basic diagnostic data and notify you about security updates. This step does not affect functionality. You can safely choose Allow or Skip, and Tickera will be fully activated either way.

That is all for installing Tickera free version.

Installing premium version of Tickera

If, however, you have purchased premium version of Tickera you can check this video out on how to install Tickera:

Log in to your Tickera account and navigate to the Downloads area of the account where you will be able to download Tickera and any of the add-ons that included in the package you have purchased.

Depending on which package you have purchased, this page may contain different items. In any case, this is the place from where you will be able to download Tickera and any of its add-ons that you want to use. However, for now, download only Tickera plugin (we'll explain why in the next chapter about installing add-ons).

As soon as you start downloading Tickera, a popup will immediately appear where your license key will be displayed. So, just copy it to the clipboard since you will need it soon.

Once you have downloaded Tickera from you account, you should navigate to the Plugins area of your website, click Add New and then upload it there. After you have uploaded and installed it, click Activate button. Immediately after that, you will be prompted to enter your license key so if you have copied it previously when you have started downloading Tickera, simply paste it now to this field.

Once you have pasted your license key, click Agree & Activate License. Freemius will then perform a quick check and if you have entered valid license key, Tickera will be activated and you will be immediately redirected to quick setup wizard which will perform basic setup for you in few easy steps.

Important note about upgrading from free to premium

The free version cannot be upgraded to premium from inside WordPress.

If you used Tickera free version and later purchased a premium license, you must:

• deactivate and delete the free plugin,
• install the premium plugin downloaded from your Tickera account.

Nothing will be lost.

Tickera stores all of its data in your database, not inside the plugin itself. Events, ticket types, attendees, orders, API keys, settings — everything remains exactly where you left it. After installing the premium version, your store continues seamlessly with all previous data intact.

Installing add-ons

There are two ways to install Tickera add-ons:

Method 1: Classic upload

Download the desired add-on from your Tickera account, then upload and activate it like any other plugin. If your Tickera license is active, the add-on license will usually be detected automatically. If you purchased the add-on separately, you will be prompted for its license key.

Method 2: Installing directly from Tickera Account menu

If your license key is already activated on your site, you can install add-ons directly from Tickera -> Account inside your WordPress admin. Each add-on will have an Install Now button. Clicking it downloads and installs the latest version automatically. After installation, just click Activate.

Multisite network

If your site runs on WordPress Multisite:

• Network activate Tickera and any add-ons you plan to use. This applies the license to all subsites automatically.
• If you activate Tickera on individual subsites instead of network activation, you will need to enter the license key for each site manually.

White labeling (optional)

Tickera includes a white label option that lets you rename the plugin to anything you like. For example, you can rename Tickera to something like Event Tickets by adding this line to your wp-config.php file:

define( 'TICKET_PLUGIN_TITLE', 'Event Tickets' );

Before you enable white label mode, make sure you enter your Tickera license in the dashboard, because white labeling hides the Tickera Account and Addons menu items. If you need access to those areas afterward, you can open them directly via URLs or use the alternative method below.

You can also insert your license key into wp-config.php instead of entering it in the dashboard:

define('TC_LCK', 'YOUR LICENSE KEY HERE');

This allows Freemius to detect and validate your license automatically.

Important caution when editing wp-config.php

Editing wp-config.php requires care. One missing character or misplaced line can take your website down temporarily. Before editing wp-config.php:

• create a backup copy of the file,
• edit it using plain text (not Word or Pages),
• place the defines above the line that says /* That is all, stop editing. */

And if anything goes wrong, just restore your backup and your site will be fine.