I can’t access my account

I can’t access my account

If you can’t log in to your Tickera account, the quickest solution is to reset your password. Visit the password reset page, enter the email address you used when purchasing your Tickera license, and follow the instructions to create a new password. After that, head to the account login page and sign in using your email and the new password.

It’s important to use the same email address you originally used when you bought your license. If you enter a different email, the system won’t recognize it and no reset link will be sent.

If you need help finding your way around once you log in, you can read more about navigating your Tickera account dashboard here.

Please note that the support platform is now separate from your main Tickera account, but it still uses the same email address associated with your purchase. To access support, visit the support login page, request a password reset if needed, and then log in normally.

If you have trouble accessing the support area after resetting your password, feel free to reach out and we’ll assist you.