So, you have done creating your event, creating ticket templates, finished setting everything up and placed the appropriate shortcodes to present Tickera information on your pages or posts... but how that actually looks on the public, front-end and what your customers are dealing with when they visit your webpage and want to purchase the tickets?
OK, first and foremost, Tickera features design so universal that it will work with literally any theme coded to WordPress standards. Yes, surely, sometimes (but very rarely) some styling issues might occur but if you ever encounter that, contact guys from our support team and they will resolve it in no time.
Now, let's go through the complete ticket purchasing process like your customer would do to get you introduced with the workflow and mechanism.
We will use here a shortcode which displays all the available tickets for an event which might look something like this (although the look may vary which vastly depends on the theme you are using on your website):
So, first you should add ticket (or more) to the cart. Once the ticket(s) are added to the cart the text will change from "Add to Cart" to "Ticket added to Cart"...
When ticket is added to the cart a word "Cart" is clickable and leads to the cart page where your customer will be asked to enter their ticket buyer and (optionally) ticket owner information as well as any other information you might have require by using Custom Forms add-on.
Cart page is consisted of several elements which might look familiar to you if you have ever purchased anything online 🙂
However, let's get through each of the elements available here and explain what is what:
The picture above shows how it looks when all of the payment gateways are activated within Tickera which most likely won't be the case on your website.
So, a customer first needs to choose which payment gateway or method they would like to use for payment. Depending on what they have chosen, they will be asked to either enter number of their credit card or enter other credentials required by payment gateway they have chosen. Whichever the case, if they successfully finish the purchase, they will be steered to the Order Details page with the summary of their order and if the order was completed, a ticket can be downloaded immediately from this page.
Of course, an email with all of that data will be sent to the customer's email address provided in the Buyer Info email field during checkout.