Front-End

Front-End

So, you have done creating your event, creating ticket templates, finished setting everything up and placed the appropriate shortcodes and Gutenberg blocks to display Tickera content on your pages. Nice work!

Now it’s time to see the Tickera front end ticket purchase process in action - what your customers actually experience when they visit your website and buy tickets.

Let’s walk through the complete ticket purchasing process from your customer’s perspective so you can get familiar with how everything flows once your store is live.

Built to work with any WordPress theme

Tickera blends in seamlessly with virtually any theme that follows WordPress coding standards. Its layout and functionality automatically adapt to your site’s existing styles, so everything feels native.

Sure, in rare cases, some small styling issues might appear (every theme is a little different), but nothing our support team can’t fix quickly. If you ever spot something that doesn’t look quite right, just reach out - we’ll help you out.

Adding tickets to the cart

Tickets are usually displayed using a shortcode or Gutenberg block that lists all ticket types for a specific event. The exact appearance may vary depending on your theme, but the general layout remains the same.

When a visitor clicks Add to cart, the button will change to Ticket added to cart to confirm that their ticket has been added.

The word Cart becomes clickable, leading directly to the Cart page — the next step in the checkout journey.

The cart page

If your customers have ever bought anything online, this page will feel familiar. It’s where all tickets, prices, and personal details come together before checkout.

Here’s what your customers will see and interact with:

1. Tickets table: Displays all tickets currently in the cart. Buyers can change quantities or remove tickets.
2. Price calculation: Shows ticket base prices, any applied fees or taxes, and calculates the total.
3. Discount code field: Customers can enter a discount code if one is available. You can disable this field in Tickera Settings if you don’t plan to use discount codes.
4. Update Cart button: Applies any changes made to ticket quantities or selections.
5. Buyer Info section: The buyer’s first name, last name, and email address — used to send ticket download links after a successful order.
6. Owner Info section (optional): Collects attendee details if the buyer is purchasing multiple tickets. You can enable or disable this section in General Settings.
7. Terms and Conditions checkbox: Must be checked before continuing with the purchase.
8. Proceed to Checkout button: Moves the buyer to the payment stage.

This part of the Tickera front end ticket purchase process is where you will be collecting all the essential data before payment - clear, simple, and fully aligned with WordPress design standards.

Selecting payment method

On the Checkout page, customers will first need to select a payment method from the available gateways.

The image above shows how it looks when several payment gateways are enabled in Tickera. Your setup will likely show fewer options depending on which gateways you’ve activated and configured.

After selecting a payment method, customers simply enter their payment details - such as credit card information or account credentials, depending on the gateway - and complete the transaction.

If everything goes smoothly, they’ll be automatically redirected to the Order Details page.

Note: If you’re using Bridge for WooCommerce, your checkout page will look different because Tickera relies entirely on WooCommerce’s standard checkout process in this case. The overall flow remains the same, but WooCommerce handles all checkout styling, fields, and payment logic instead of Tickera’s built-in pages.

Order details and ticket delivery

The Order Details page provides a full summary of the completed purchase, including ticket information and download links for each ticket.

From this page, customers can download their tickets immediately. At the same time, the buyer receives an email containing the same order summary and download links, sent to the address entered in the Buyer Info and/or Attendee info section during checkout. You can modify the content of this table to display any information you want or need (including some options that are not available by default) with our solution provided here.