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How can I disable attendee fields?

Solutions · 2 min read · Updated May 21, 2026

you sell tickets where filling in per-attendee details (10 names for 10 tickets in a group booking) is friction without payoff — general admission events, free events, raffles, family bookings, day-of-show flash sales. You want to drop the attendee form entirely and only collect the buyer’s info.

Two switches, two scopes

Tickera has two independent settings that govern attendee data collection, and which one you flip depends on whether you have Custom Forms in play.

Switch 1: drop everything

Go to Tickera → Settings → General and set Show Ticket Attendee Fields to No.

This removes the entire attendee-info section from checkout — including any Custom Forms you’ve built. The buyer fills in their own details, picks tickets, pays, done.

Use this when you don’t need any per-attendee data, ever.

Switch 2: keep custom forms, drop default first/last name

If you built custom attendee fields (dietary preference, t-shirt size, registration questions) via Custom Forms and want to keep them, but skip the default first/last name fields:

  1. Keep Show Ticket Attendee Fields set to Yes.
  2. Set Show Attendee First and Last Name Fields to No.

Now Custom Forms still display, but the default name fields don’t. You get the structured per-attendee data you actually care about, without the redundant name fields.

What gets affected when you disable attendee fields

  • Tickets: the attendee name on the printed ticket falls back to the buyer’s name (since there’s no separate attendee name to use). Useful for general admission.
  • Check-in: Checkinera shows the buyer’s name when scanning. Fine for events where one person buys, one person attends.
  • Reports: attendee export lists buyer info only.

When to leave attendee fields on

Keep them enabled when:

  • Group bookings where someone buys 10 tickets and gifts them — each attendee needs their own name on their own ticket.
  • Events with restricted entry (named tickets, ID checks at door).
  • Events with badges where each attendee’s name needs to appear individually.

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