Discount Codes

Discount Codes

Discount codes are an essential part of Tickera and can be incredibly useful for promotions, early bird offers, or rewarding loyal customers. Although the settings here are quite straightforward, let’s go through each option to make sure everything is clear.

1. Discount Code - Enter any combination of letters and numbers that you want to use as the code, such as ABC123, VIPpass, or BlackFriday30.
2. Discount Type - Choose whether your discount will be a fixed amount or a percentage of the selling price.
3. Discount Scope - This setting determines whether the discount is applied per item (each ticket individually) or per order (the entire purchase).
   • Per item means each ticket gets the discount.
   • Per order means the discount is applied once per checkout, regardless of the number of tickets.
4. Discount Value - If the discount type is fixed, enter the value you want deducted from the ticket price.
   Example: if a ticket costs $15 and you enter 10, the discounted price will be $5.
   If you set the type to percentage, the discount will reduce the price by that percentage.
   Example: if the ticket costs $15 and you enter 20, the discounted price will be $12.
5. User Roles - Select which WordPress user roles the discount should be available to. By default, it applies to all users, but you can limit it to specific roles like Subscriber, Member, or VIP.
6. Discount Available for - Here you can choose which ticket types this code applies to. You can select multiple ticket types or simply type All to make the discount valid for every ticket type.
7. Usage Limit - This optional field lets you limit how many times a specific discount code can be used. For example, you can create a “FIRST10” code valid only for the first ten buyers.
8. Expiration Date - Set a date and time for when the code should expire. This is particularly useful for time-limited promotions like early bird discounts, Black Friday campaigns, or special one-day events.
9. Add New/Cancel - After filling in all the fields, click Add New to save the discount code or Cancel to cancel the action.
10. Available Discount Codes  - Once created, all discount codes appear in the Available Discount Codes table. This overview shows every active code, its type, value, and associated ticket types. If you’re also using the Bulk Discount Codes add-on, codes created there will appear in this same table for easy management.

Note:

When a discount code is applied at checkout, it only affects the base ticket price. Ticket fees and global fees remain unaffected.
If you plan to create a 100% discount (for example, a gift code or complimentary ticket) and want to remove all additional costs such as service fees or taxes, check out the detailed solution described in this guide.