Configuring WooCommerce Settings

Configuring WooCommerce Settings

When you first install WooCommerce, most of the key setup is handled through the WooCommerce Setup Wizard — including store location, currency, payment methods, and basic preferences. That wizard already establishes the foundation Tickera needs.

However, after the wizard completes, you should review specific WooCommerce settings that directly influence how Tickera behaves when selling tickets via Bridge for WooCommerce.

When Bridge for WooCommerce is installed and activated, Tickera relies on WooCommerce for:

• Checkout flow
• Order processing
• Payment methods
• Currency and tax handling
• Customer emails (to buyers)

Tickera handles events, tickets, attendees, tickets PDF generation, and check-ins.

Key WooCommerce settings to review

1. Pages (Cart, Checkout, My Account)

Make sure the required pages are correctly set so customers can purchase your ticket-products without errors. Navigate to WooCommerce -> Settings -> Advanced. You’ll find options to set the Cart page, Checkout page, My Account page, and Terms & Conditions page.

See the official documentation for setting up WooCommerce pages here.

Tickera relies on this setup when products are declared as tickets.

2. General settings (store location, currency, sales regions)

In WooCommerce -> Settings -> General, you set your store address, which regions (countries/states) you sell and ship to, the default customer location, and the shop currency. These parameters affect pricing, taxes, and regional behaviour.

Official documentation for General settings can be found here.

3. Payments (payment methods and gateways)

WooCommerce handles order payments, so selecting and enabling your payment methods is crucial. Go to WooCommerce -> Settings -> Payments (or “Payments & checkout” depending on your version). Toggle which methods you want to offer (e.g., Direct Bank Transfer, Cash on Delivery, credit card gateways).

See official documentation about Core payment options here.

Also see Additional payment methods documentation here.

For Tickera, each ticket-product purchased in WooCommerce must complete checkout successfully in WooCommerce before Tickera generates the ticket. So, payment method reliability and completion are vital.

4. Tax settings

If your ticket sales are subject to tax or VAT/GST, you must enable and configure taxes correctly in WooCommerce. First, under WooCommerce -> Settings -> General, check “Enable Taxes and Tax Calculations”. Then go to WooCommerce -> Settings -> Tax to set up tax classes, display options, tax rates, rounding, etc.

Official documentation for this can be found here.

Since Tickera ticket-products are sold via WooCommerce, correct tax settings ensure ticket prices display and calculate correctly at checkout and in reports.

5. Accounts & Privacy

Under WooCommerce -> Settings -> Accounts & Privacy, you control guest checkout, account creation, personal data retention, and privacy policy settings.

Find out more at the official documentation page here.

6. Emails

WooCommerce manages order and customer emails. Under WooCommerce -> Settings -> Emails, you can enable/disable specific emails, adjust the sender address, and manage templates.

Official email documentation can be found here.

Because Tickera integrates with WooCommerce, ensure the order-confirmation email (or the email used to deliver ticket products) is active and correctly formatted and that you have properly configured email settings in Tickera as explained here.

Integration tips for Tickera users

• If you’re selling ticket-products and non-ticket products together, audit your tax classes and shipping rules to make sure tickets are treated correctly (often as “virtual” or “no shipping” products).
• Use payment methods that allow order completion reliably — Tickera waits on a "processing" or  “completed” status in WooCommerce before generating tickets.
• Verify the pages (Cart, Checkout, My Account) work smoothly and redirect correctly when using ticket-products.

Summary

Because Tickera delegates the commerce workflow to WooCommerce when using the Bridge for WooCommerce add-on, a solid WooCommerce settings foundation is essential. Most setup occurs in the WooCommerce Setup Wizard, but you should still review key tabs: Pages (cart/checkout), General (currency/region), Payments (gateways), Tax (rates/display), Accounts & Privacy, and Emails. Each of these plays a direct role in how ticket-products are sold, orders are processed, and tickets are generated.

Use the official WooCommerce documentation linked above to guide your setup — once you configure WooCommerce correctly, Tickera’s event and ticketing layer will function smoothly on top of it.