– Reset check-ins

– Reset check-ins

If you’re running multi-day events, repeating events, or test environments, you may occasionally need to reset check-ins and start fresh. This is especially useful when you want the Checkinera app to show accurate daily numbers instead of a cumulative total from previous days.

Once installed and activated, this add-on adds a new tab called Bulk Remove Checkins inside Tickera Settings.

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From there, you can now:

1. Select one or more events – only check-ins from those events will be affected
2. Define a date range – based on the ticket order creation date
3. Click Delete to permanently remove all matching check-in records

This makes it possible to reset check-ins not only per event, but also per specific time period, which is ideal for multi-day events.

You’ll also notice a clear warning at the top of the screen reminding you to back up your database before proceeding. That’s there for a good reason.

Important: This action is permanent. Once check-ins are deleted, they cannot be restored. The records are removed directly from the database. Always make sure you’ve selected the correct event and that you truly want to delete the data before proceeding.

The add-on installs like any other WordPress plugin and works with both standalone Tickera installations and setups where Tickera is used alongside WooCommerce through the Bridge for WooCommerce add-on.

The reset check-ins solution works particularly well with Check-ins count per API key so each day’s entrance traffic can be compared cleanly.

If you’re preparing for a longer event or a repeating series, you may also find these resources helpful:

• Ticket check-in at the door
• Maximizing efficiency of Checkinera