Barcode Reader

Barcode Reader add-on comes very handy if you are expecting large volumes of visitors to your event. However, using this add-on requires having a physical barcode scanner device connected to the computer with internet access at the point of check-in.

Once you install and activate Barcode Reader plugin, you’ll notice a new 'Barcode Reader' subpanel item within Tickera menu. When clicked, a rather simple page will load with just a few items at your disposal:

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1. API Key - select here an API key of an event you want to scan tickets for

2. Barcode field - by clicking this field, you will "activate" it and you will be ready for the ticket scanning with your barcode scanner device. Now you just need to point barcode scanner to the attendees ticket and press a button on it and the ticket will be scanned. Once scanned, a code will automatically appear in this field and in a split second a response about ticket validity will appear below. Depending on the result of the ticket check-in, there are three responses that can appear: "Ticket has been successfully checked in", "Ticket code is wrong or expired", "Ticket does not exist". Also, this field can be used for manually entering ticket codes which will yield the same result as if the barcode was scanned.

Users with the Staff user role will also have access to the Barcode Reader.

 

Now, when Barcode Reader add-on is installed a new Ticket Element will appear in Ticket Template menu named Barcode which will allow you to place a barcode to your ticket template.

 

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When you add your Barcode element to the ticket template, a following options will become available:

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  1. Barcode Type - From this dropdown menu you can select the type of the barcode you would like to use. However, make sure that the one you have chosen is readable by the barcode scanner of your choice. Also if you intend to use iOS Check-in app, bear in mind that only the following barcode types are supported by the iOS Check-in app: EAN-8, EAN-13, UPCA, C39, C128.
  2. Barcode Text Visibility - Select whether you would like the actual ticket code (as text) to be displayed on the bottom of the barcode or not.
  3. Barcode Size - Enter the size of the barcode. It is suggested that you first preview the current size and start from there since not every barcode type responds the same to the size changing.
  4. Barcode Text Font Size (if visible) - If you have set your barcode text to be visible, enter the size of the text.
  5. Cell Alignment - Choose the alignment of the barcode on your ticket template (left, center, right).

 

Once you have finished creating your ticket template with barcode ticket element, please make sure that the barcode type you have selected is compatible with the actual barcode scanner device you intend on using. Additionally, you should read our post about do's and don'ts in ticket template design and how it affects the process of ticket scanning at the door.

Important note: purchasing Barcode Reader add-on DOES NOT include physical barcode scanner.

Also, we get a lot of questions which barcode scanner we recommend. Now, since there is a vast number of barcode scanner devices on the market, it is virtually impossible for us to test them all and therefore we cannot recommend any in particular. However, any standard barcode reader should work just fine. Additionally, there is a number of 2D barcode scanners which are capable of scanning QR codes. Those scanners are also compatible with Barcode Reader add-on. So, if you intend on using such device, you can place either QR or barcode to your ticket template depending on your personal preference.

Additionally, if you intend on using our Check-in Chrome Desktop app, having Barcode Reader add-on installed is highly recommended as only with this add-on you will have the option to place a barcode (different than QR code) on your ticket template and use much cheaper barcode scanners (scanning QR codes requires having 2D scanners).