Attendees & Tickets

Attendees & Tickets

Overview

The Attendees & Tickets section gives you a complete overview of everyone who has purchased tickets for your events. This page helps you keep track of attendees, their tickets, and check-in activity, all in one convenient table.

You can filter the list by event, date, or order status to quickly find specific attendees or tickets. Whether you’re managing a small workshop or a multi-day festival, this section provides all the key information you need about your guests.

Attendees & Tickets table

1. Attendee - Displays the attendee’s first and last name.
2. Ticket Code - Each ticket has a unique alphanumeric code that identifies it.
3. Ticket Type - Shows which ticket type the attendee owns (for example, Standard, VIP, or Early Bird).
4. Event  - Indicates the event associated with the attendee’s ticket.
5. Order - Displays the order number. Clicking the order number opens the order details page for that attendee.
6. Order status - Shows the current status of the order (Paid, Received, or Fraud). This helps quickly verify whether an attendee’s ticket is valid for check-in.
7. Ticket - Provides two options:
   • View – Opens a PDF preview of the attendee’s ticket.
   • Download – Downloads the ticket as a PDF file.
8. Check-ins - Displays the number of successful and failed check-ins for each attendee. Clicking on this value opens a detailed page showing the exact times and results of each check-in.

Check-in details

This page allows you to take direct action on individual tickets.
• Manual check-in – You can manually check in an attendee using the selected API key. This is useful when processing guests at the entrance or when a check-in device is unavailable.
• Delete check-in – If needed, you can delete an existing check-in record. This makes the ticket eligible for another check-in, which can be helpful for re-entry situations or correcting mistakes.