The gate scans the ticket.
The attendee gets the email.
Auto-send a welcome email the moment a ticket is checked in at the gate. Venue map, schedule, wifi password, drink voucher, thank-you note — whatever you want to land in their inbox at the exact moment they walk through the door. No staff to wave it down. No app. Just a scan and a send.
- Email fires the instant the ticket is scanned — not a minute after
- Send to attendee, to buyer, or to both — per event
- Custom subject + HTML body — merge tags for name, ticket, event
- Works with the Checkinera app and the web scanner
Six emails worth firing
at the exact moment they arrive.
Welcome email
“You’re in. Doors close at 11. Headliner at 9:30. Here’s the wifi password.” Fires the second they scan through.
Venue map link
Drop a Google Maps pin, a PDF map, an interactive seating chart — right in the body. Attendees never wander.
Schedule reminder
“Your workshop starts in 30 minutes — Hall B, ground floor.” Pulled from the event meta, slotted into the email automatically.
Drink / merch voucher
One-time code in the email body. Show at the bar, redeem at the merch tent. No printing, no apps, no fuss.
Sponsor message
Slot a sponsor banner into the check-in email. Guaranteed inbox arrival, perfectly timed with the moment they hit the venue.
Thank-you note
A polished post-check-in message with a thank-you, a feedback link, or a discount on the next event — sent the moment attendees walk in.
A scan triggers a send.
That’s the whole thing.
Write
Draft the email once.
Open the add-on settings, write a subject + HTML body. Drop in merge tags like {attendee_name}, {event_title}, {ticket_id}. Save.
Scan
Staff scans at the gate.
Use the Checkinera app on a phone, or the built-in web scanner on a laptop. Standard QR scan — same thing you’ve been doing.
Send
Email lands in the inbox.
Within a second of the scan, the email fires through your WordPress mail config (SMTP, SendGrid, Mailgun, whatever you use). Attendee gets it before they’ve walked 20 feet.
Things people ask
about check-in mail.
Who gets the email — the buyer or the attendee?
What email service does it use?
wp_mail() — so if you have SMTP, SendGrid, Mailgun, Postmark, Amazon SES set up via a plugin like WP Mail SMTP, the check-in email rides through the same pipe as your order confirmations.Does it work with the Checkinera app?
Can the email include the QR code or PDF ticket?
Can I personalize the email?
Does it work with the Tickera built-in scanner?
A scan, an email,
a happier guest. Done.
$29 a year. Unlimited events, unlimited scans, unlimited emails. 0% per-ticket commission, like every Tickera add-on. Or free with the Bundle.